Frequently Asked Questions

This is the base level of domain stuff. This ONLY means that you own the domain. If I register “JasonRobie.com”, (which I have!) nobody else can register that domain.

Beyond this, it literally means nothing. There is nothing tied to this domain (website, email, etc.) all that we are talking about here is the ownership of this specific string of text characters.

Typically folks are registered at GoDaddy (they have done the most marketing, right?). It 100% does not matter where they want to host their website or how they want to manage their email service. Domain Registration is only the domain ownership. No more.

And yes! We want to manage your domain name registrations for you!

These are the records that direct all of the Internet traffic to the correct locations for any and all services attached to the domain. Typically these are “IP Addresses”, which are the electronic mailing addresses for the servers where those things are located.

Website? – sure… go to this IP address.

Email address? – sure… go to this entirely different IP address.

FTP/SFTP? – sure… go to this other different IP address.

And yes! We want to manage your DNS for you as well!

This is where the files and database for the website are stored. We use WPEngine as one option and SiteGround as a second option. There are hundreds of web hosting services out there. (Many of them are hot garbage. 🙂)

Hosting with Mad Cow Web also means we will log into your site every month and update any plugins, themes or the WordPress core if necessary. You can rest easy knowing your site is being backed up daily and is running the most recent version of everything.

And yes! We want to manage your hosting!!

We are happy to provide as much or as little assistance as you want. You are always in full control over your website and the content therein. We can “teach you how to fish” or simply bring you fresh fish home, whatever your budget and free time allows.

Yes! We love to use code to build all sorts of things. While we spend a lot of time building and maintaining awesome websites, we also enjoy building plugins that make everyday life that much easier. If you’ve got a specific problem you need to solve, let’s chat to see if development can solve it for you!

Absolutely! In fact, our Mad Cow Customizer for WooCommerce plugin does just that. Learn more about the plugin here.

Give us a call or fill out the Contact form. We are always here (unless we’re out enjoying the beauty of the woods) and are looking forward to hearing from you!

Managed hosting means your website runs on professional-grade cloud infrastructure with security, backups, monitoring, and updates all handled for you. Unlike regular hosting where you’re on your own, managed hosting with Mad Cow Web means you have someone who actually knows your website watching over it. If something slows down, breaks, or goes sideways — you contact us and we fix it. No tickets, no bouncing between companies, no explaining your site to a stranger.

We log into your site every month to update plugins, themes, and the WordPress core as necessary. This ensures your site is always running the most recent, secure version of everything.
Yes! Your site is backed up daily with automatic backups. We also have on-demand backup capability and easy restore points for quick recovery if anything ever needs to be rolled back.
Our hosting includes free SSL certificates (HTTPS), firewall and active threat protection, DDoS mitigation, malware monitoring, and regular security updates and patches. We take security seriously so you don’t have to worry about it.
We’re not designers — and we’re proud of it! Mad Cow Web specializes in taking your beautiful, custom designs (from your designer or design agency) and building you the WordPress website of your dreams. We focus on the development and technical side of things so the finished product works as great as it looks.
Both! Whether you need a brand new site built from scratch, a full site redesign, content updates, a new feature added, or something fixed that appears to be broken — we’re here to help with projects big and small.
We have experience with several page builders including Beaver Builder and Elementor. We also build fully custom themes with no page builder at all, depending on the project’s needs. We’ll recommend the best approach based on your goals and budget.
Yes! We build and customize WooCommerce stores to make purchasing from your site a seamless experience. We can also integrate with services like ShipStation for shipping labels, Webgility for syncing online and in-store inventory, and more.
Yes! In addition to our own plugins (like our entire plugins line), we love building custom plugins to solve specific problems. If you have a challenge that might benefit from a custom solution, let’s chat about it. Our WordPress plugins are designed to solve real problems without adding unnecessary complexity to your site. Current offerings include Auto Complete Orders for WooCommerce, Auto Cancel Orders for WooCommerce, Client Safe Admin and a bunch more! They’re built for developers, agencies, and site owners who need small, reliable pieces of functionality.
Yes! We have a library of training resources on our website covering everything from WordPress basics (getting started, the dashboard, your first post) to advanced topics like custom post types, Advanced Custom Fields, WooCommerce hooks, database management, and more. We also have video tutorials for tools like MAMP and Beaver Builder. We love training! Just let us know what you’re looking to learn and we can do in-person video training or we can create you a full series. Whichever works best for you and your team.
Absolutely. We’re happy to teach you how to manage your own WordPress site — whether that’s updating content, adding blog posts, or managing your online store. We offer training resources on our site and can provide one-on-one guidance as well. Of course, if you’d rather have us handle it, that works too!
Mad Cow Web is owned by Jason Robie, who brings years of experience in web development, hosting, networking, and customer service. He’s supported by Beth Dyer, who specializes in responsive design, technical layouts, cybersecurity, and data compliance. Together, they handle everything from custom builds and plugin development to hosting and ongoing maintenance.
Yes! We publish a monthly “moosletter” with tips, updates, and fun stuff. You can sign up through the form in the footer of any page on our website, and you can preview past issues before subscribing.
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