Privacy Policy

Mad Cow Web, LLC
madcowweb.com
Effective Date: 3/25/2026

Mad Cow Web, LLC (“Mad Cow Web,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit madcowweb.com, how we use it, and your rights regarding that information.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you contact us, sign up for our newsletter, or purchase a plugin, you may provide:

• Your name
• Email address
• Phone number
• Billing and mailing address
• Payment information (processed securely through our payment provider — we do not store card details)
• Any other information you choose to share in messages or forms

Information Collected Automatically
When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on those pages
• Referring URL (the page you came from)
• Device type and operating system

This information is collected through cookies and similar tracking technologies (see Section 4 below).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you our monthly newsletter (only if you have opted in)
• Process plugin purchases and manage your account
• Improve our website, services, and content
• Send administrative emails related to your purchases or account
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following third-party services that may collect or process your data:

Mailchimp (Email Marketing)

If you subscribe to our newsletter, your email address is stored and managed by Mailchimp. You can unsubscribe at any time using the link in any newsletter email. Mailchimp’s privacy policy is available at mailchimp.com/legal/privacy.

WooCommerce / Payment Processing

Plugin purchases on our site are handled through WooCommerce. Payment card details are processed by our payment gateway and are never stored on our servers.

WP Engine / SiteGround (Web Hosting)

Our website is hosted on WP Engine or SiteGround, which may log basic server access data (IP addresses, request timestamps) for security and performance purposes.

Google Analytics (or similar)

We may use an analytics service to understand how visitors use our website. This may involve the use of cookies and collection of anonymized data such as page views and session duration. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

4. Cookies

Our website uses cookies — small text files stored on your device — for the following purposes:

• Essential cookies: Required for the website and shopping cart to function correctly
• Analytics cookies: Help us understand how visitors interact with the site
• Preference cookies: Remember settings like newsletter dismissal

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website, including the shopping cart.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for follow-up purposes. Purchase records are retained for accounting and legal compliance.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data
• Opt-out: Unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us using the information in Section 9.

7. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:

Mad Cow Web, LLC

PO Box 162, Lincoln, NH 03251

Website: madcowweb.com/contact-us/

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

Last reviewed: March 2026